12 Storeez store works in the high medium segment. The average bill of the customer is $163. The major part of the clients is the category of customers that used to buy the mass-market products, but it is possible to put the customers from the luxury segment in a separate category – they are engaged by the recognizable style of the brand, as well as high quality of products at a relatively low price.
Besides that, the company has a well-thought-out discount and promotions system. For example, brand promo codes that give a discount are very popular. 12Storeez promo code or coupon is an amazing opportunity to save on shopping for the products from the favorite brand! It’s a unique combination of characters, that automatically cuts the price of the order in the cart online. The 12Storeez coupon can be applied to the entire range of the products in the catalog and to the selected product categories.
All the 12Storeez discounts are displayed in the ‘Sale’ special section on the online store’s main page.
12 Storeez store: the history of the company
12Storeez was founded in 2014. In the beginning, the company sold clothes in the apartment showroom and through Instagram and WhatsApp accounts, but already half a year later the company opened the first retail outlet.
The company’s concept – “new collection every month” – 12 collections of comfortable clothes made of good fabrics are provided every year. This concept gives the brand its 12Storeez name – “Тwelve Stories”.
Now the brand operates with 50 factories in Russia, China, Turkey, and Vietnam.
Today the company is one of the most successful in the market in its segment and has not only 27 branded retail stores but also the 12 Storeez official online store, which handles around 30% of all sales.
12 Storeez online store: delivery information
Delivery of orders from 12Storeez online store is carried out by several methods: door-to-door delivery, pickup from the retail stores, or Boxberry pickup points.
The door-to-door delivery rate and times are subject to the region. For example, the regular shipping fee is $4, express delivery – $7. International delivery fee may vary from $10 to $34.
In addition, sometimes the company runs 12Storeez promotions, which lets the customers get their orders delivered absolutely free!
Orders within big cities are delivered the next working day if the order is placed before 4 pm, and the next day for orders placed after 4 pm. Please note, the orders placed on weekends are delivered on Wednesdays. Express orders placed on working days from 10 am to 4 pm are delivered in big cities within 3 hours after the prepayment is made. Delivery takes from 1 to 4 working days within big cities. Door-to-door delivery times vary from 3 to 10 working days. Delivery is carried out without a prior call from the courier. Delivery times to other countries vary from 3 to 14 working days.
The door-to-door delivery does not include try on and partial payment. Besides that, if you refuse to receive the order, the cost of delivery is not refunded. You can also collect the order from the company retail stores. In this case, the delivery fee for the orders shipped from the warehouse to the selected store is $4. Delivery to the retail stores is free of charge. The average time for the orders to be delivered to the 12Storees store located in cities is 1-2 working days, and 3-6 working days for ordered delivered to the stores located in towns. The order is kept in the store for 7 calendar days.
For orders collected from the Boxberry pickup points, the delivery fee is $4. Delivery to one of 320 pickup points is carried upon online prepayment of the order.
Please note that delivery to the retail stores and Boxberry pickup points is only possible upon pre-payment of the order on the 12Storeez online store. If you refuse to receive the order, the cost of delivery is not refunded.